Privacy Policy for Comfort In Mind Psychotherapy
At Comfort In Mind Psychotherapy, we are committed to protecting your privacy and ensuring the confidentiality of your personal health information. This policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable laws and ethical standards.
1. Collection of Personal Information
We collect personal information necessary to provide you with effective psychotherapy services. This may include:
- Contact information (e.g., name, email address, phone number)
- Demographic details (e.g., age, gender, language preferences)
- Health information (e.g., mental health history, treatment goals)
- Billing and insurance information
2. Use of Personal Information
Your personal information is used to:
- Provide psychotherapy services
- Communicate with you regarding appointments and treatment
- Process payments and insurance claims
- Maintain clinical records as required by legislation
3. Disclosure of Personal Information
We do not disclose your personal information without your consent, except in the following circumstances:
- Duty to report abuse/neglect/maltreatment of a minor
- To prevent serious harm to yourself or others
- To other healthcare providers involved in your care, but only with your consent
4. Security of Personal Information
We take appropriate measures to protect your personal information, including:
- Secure storage of physical and electronic records
- Use of encrypted communication platforms for online therapy sessions
- Regular review of our privacy practices
5. Retention of Personal Information
We retain your personal information for the period required by law and professional regulations. After this period, your information will be securely destroyed.
6. Access to Personal Information
You have the right to access your personal information and request corrections if necessary. To do so, please contact us in writing.
7. Contact Information
If you have any questions or concerns about our privacy practices, please contact:
Polina Fedotenko
180 Northfield Drive, Unit 4
Waterloo, ON
N2L 0C7
Canada
+1-519-589-2903
[email protected]
We are committed to addressing your concerns promptly and thoroughly.
